What Is Ledger.com/Start®?
Ledger.com/Start® is the official onboarding portal provided by Ledger. It’s the starting point for setting up your Ledger hardware wallet (such as Nano S Plus, Nano X, or other supported devices) and for downloading the official software, following device initialization steps, and learning best practices to secure your digital assets. :contentReference[oaicite:0]{index=0}
Using this official path ensures you avoid phishing, fake apps, or malicious instructions. Always verify you are using the correct URL (https://www.ledger.com/start). :contentReference[oaicite:1]{index=1}
What You’ll Need
- A brand new or unused Ledger hardware wallet (Nano S Plus, Nano X, or supported model) — never use a pre‑configured or tampered device. :contentReference[oaicite:2]{index=2}
- A computer (Windows, macOS, Linux) or a smartphone (iOS, Android), with internet access and a USB port or Bluetooth (if applicable). :contentReference[oaicite:3]{index=3}
- The included USB cable (or original cable) to connect the Ledger. :contentReference[oaicite:4]{index=4}
- The recovery sheet included in the box, or equivalent offline medium to write your backup 24‑word phrase. :contentReference[oaicite:5]{index=5}
- A quiet, secure environment free of distractions or cameras to focus on setup safely.
Device Setup: Step by Step
Follow these steps to initialize your Ledger device safely:
- Unbox and Inspect: Ensure the box is intact, sealed, and not tampered with. Ledger devices are shipped uninitialized. If anything appears to be prefilled or altered, do not proceed. :contentReference[oaicite:6]{index=6}
- Visit Ledger.com/Start: Open your browser and navigate to https://www.ledger.com/start (type it manually rather than via search to avoid phishing redirects). :contentReference[oaicite:7]{index=7}
- Download Ledger Live: From the official page, download the version of Ledger Live compatible with your OS (Windows, macOS, Linux, or mobile). :contentReference[oaicite:8]{index=8}
- Connect and Initialize: Plug your Ledger device into the computer (or pair via Bluetooth if supported). In Ledger Live, choose “Set up as new device.” :contentReference[oaicite:9]{index=9}
- Create a PIN Code: Choose a 4 to 8 digit PIN. This PIN is needed each time you access your device. :contentReference[oaicite:10]{index=10}
- Write Down the Recovery Phrase: Your device will generate a 24‑word recovery phrase. Write it down in order on the recovery sheet. This is your only backup. Never store it digitally or share with anyone. :contentReference[oaicite:11]{index=11}
- Verify the Recovery Phrase: Confirm selected words on the device to ensure you recorded them accurately. :contentReference[oaicite:12]{index=12}
- Install Apps & Add Accounts: In Ledger Live, install the crypto apps you need (Bitcoin, Ethereum, etc.), then add accounts. :contentReference[oaicite:13]{index=13}
- Start Managing Crypto: You can now send, receive, swap, stake, or track your assets via Ledger Live — with all signing confirmed on your device. :contentReference[oaicite:14]{index=14}
<!-- Example of a simple initialization prompt in Ledger Live — illustrative only -->
<button id="setup-new-device">Set up as New Device</button>
<button id="restore-from-recovery">Restore from Recovery Phrase</button>
Understanding Ledger Live
Ledger Live is the official companion application for your Ledger device. It allows you to manage your crypto assets securely, perform firmware updates, install apps, and monitor transactions — while your private keys always remain on the device. :contentReference[oaicite:15]{index=15}
Key features include:
- Support for thousands of coins and tokens
- Buy, sell, swap, and stake functions via integrated providers
- Secure transaction signing — every action must be confirmed on the physical device
- Device firmware updates to keep your wallet secure and compatible
- Portfolio overview and transaction history
Security Tips & Best Practices
Your security is only as strong as your practices. Here’s how to protect your Ledger setup and your crypto:
- Never share your 24‑word recovery phrase. Ledger support will never ask for it. :contentReference[oaicite:16]{index=16}
- Only download Ledger Live from the official Ledger.com/start page. Avoid third‑party or cloned versions. :contentReference[oaicite:17]{index=17}
- Store your recovery phrase offline, securely. Consider durable, fireproof methods. :contentReference[oaicite:18]{index=18}
- Double-check URLs and avoid phishing attacks. Scammers often create domains that look like “ledger.com‑something.app” to trick users. :contentReference[oaicite:19]{index=19}
- Validate device authenticity. Ledger Live performs attestation checks to confirm your device is genuine. :contentReference[oaicite:20]{index=20}
- Keep firmware and Ledger Live updated. Updates patch security vulnerabilities and add support for new assets. :contentReference[oaicite:21]{index=21}
- Be cautious when using public networks. Avoid setup over untrusted Wi-Fi; use a secure environment.
⚠️ Warning: There are repeated reports of phishing SMS or email scams claiming “Ledger device deactivated” or “withdrawal request” to trick you into entering your recovery phrase or login on fake sites. :contentReference[oaicite:22]{index=22}
Frequently Asked Questions (FAQ)
What if I lose my Ledger device?
You can restore your wallet on a new Ledger (or compatible hardware wallet) using your 24‑word recovery phrase. If that phrase is lost, your funds are irrecoverable. :contentReference[oaicite:23]{index=23}
Can I use multiple devices?
Yes, you can set up multiple Ledger devices with the same recovery phrase. They will access the same crypto accounts. However, treat each as a separate security risk. :contentReference[oaicite:24]{index=24}
My Ledger device isn't recognized / no USB connection
Try using a different USB cable or port. If issues persist, ensure drivers are installed correctly (especially on Windows), or reboot your system. :contentReference[oaicite:25]{index=25}
How is the recovery phrase generated?
The 24‑word phrase is generated *on-device* using secure hardware. It’s never transmitted or exposed externally. :contentReference[oaicite:26]{index=26}
Is Ledger.com/start the only safe entry point?
Yes — always begin at the official URL https://www.ledger.com/start
. Avoid clicking via emails or search results. :contentReference[oaicite:27]{index=27}